Frequently Asked Questions
How quickly will you process my order?
Almost all orders are shipped within 48 hours and often the same day. Please call our office if you need to expedite your order.
What about quick shipping?
Please contact us right away if you need materials more quickly than five business days in the USA. We use different shippers and rates that provide several different options. Please call us at 512-419-7729 9AM to 5PM Central Daylight Time or email us with delivery details at email@example.com. We’ll respond promptly and let you know options and extra costs. We are often able to get resources to you the very next day after we hear from you.
Will you ship resources outside the USA?
Yes. We are happy to ship materials almost anywhere in the world. These orders cannot be processed online. Please contact our office directly with specific information (including what quantities you want of specific items, an acceptable delivery date and a specific shipping address). Contact us at firstname.lastname@example.org or telephone our office at 512-419-7729 9AM to 5PM Central Daylight Time. We will respond within two days offering you shipping options, prices and details about processing payment. We must have payment by credit card confirmed before shipping materials to other countries.
Do you offer free copies of Seek God for the City to prayer leaders?
No, we do not offer “free” copies of Seek God for the City. During certain times of the year, we have a limited number of review copies that we offer to pastors and positioned prayer leaders on a complimentary basis. If you are a pastor or a leader that holds an organizational role in prayer leadership, we welcome you to contact our office to discuss how you may be able to review the booklet for use by others in your constituency.
Can we pay by check?
Yes. We are happy to arrange payment by check or money order. In most cases we need to receive your check before we ship materials. Contact our office to find out the easiest way to send us your order and payment.
Can churches combine their orders to get a better bulk discount?
We encourage this. To qualify for greater quantity discounts, we usually need to receive the orders at the same time and ship the materials to the same place. Remember that you can combine orders of Seek God for the City in English with orders for the same booklet in Spanish.