Frequently Asked Questions
How quickly will you process my order?
Almost all orders are shipped within 48 hours and often the same day. Please call our office if you need to expedite your order.
What about quick shipping?
Please contact us right away if you need materials more quickly than five business days in the USA. We use different shippers and rates that provide several different options. Please call us at 512-419-7729 9AM to 5PM Central Daylight Time or email us with delivery details at firstname.lastname@example.org. We’ll respond promptly and let you know options and extra costs. We are often able to get resources to you the very next day after we hear from you.
Will you ship resources outside the USA?
Yes. We are happy to ship materials almost anywhere in the world. These orders cannot be processed online. Please contact our office directly with specific information (including what quantities you want of specific items, an acceptable delivery date and a specific shipping address). Contact us at email@example.com or telephone our office at 512-419-7729 9AM to 5PM Central Daylight Time. We will respond within two days offering you shipping options, prices and details about processing payment. We must have payment by credit card confirmed before shipping materials to other countries.
Can we pay by check?
Yes. We are happy to arrange payment by check or money order. In most cases we need to receive your check before we ship materials. Contact our office to find out the easiest way to send us your order and payment.